Shipping policy

SHIPPING POLICY

DELIVERY
The products ordered by the buyer will be delivered to the address provided by the buyer when ordering. We aim to deliver all our products within 2-3 working days. Delivery and shipping dates stated are best estimates only. 

Delivery costs are to be paid by the customer and are not included in the price of the products. They vary according to the the the destination and the price value related to the order.

The delivery costs are indicated when the order is finalized.

The geographical area(s) for delivery and costs are:

- BELGIUM: 4,90€. Order above 30€ - free delivery

- LUXEMBOURG, THE NETHERLANDS, FRANCE, GERMANY: 4,90€. Order above 60€ - free delivery

 

RESTITUTION POLICY

You have the right to communicate a renunciation of a purchase, without payment of any fees or communication of any justification, within 14 calendar days following the day of receiving the goods.

If you wish to take advantage of your right to cancel the purchase, you are required to inform us in writing within 14 calendar days of receiving the goods, at the following address: LAB76, Lattenklieversstraat 76, 8730 Sint-Joris-ten-Distel, Belgium. The goods need to be returned at your risk and expenses within 20 days of receiving the goods to DHIST’L, at the following address: LAB76, Lattenklieversstraat 76, 8730 Sint-Joris-ten-Distel, Belgium

Only goods which are intact and in their original unopened and undamaged packaging, accompanied by all accessories, leaflets and invoice or proof of purchase, will be admissible for reimbursement. The right of cancellation shall not apply to used products or products with (partly) opened packaging.